The OnePlus 5T smartphone cannot stream content from the popular video streaming services like Netflix, Amazon Prime Video, Google Play Movies and more in high definition (HD). The certification in question is related to the Widevine protections that many popular streaming services use.
Over at the official OnePlus forums, users have been complaining about this for over a week now.
The OnePlus 5T has Widevine Level 3 certified, which only allows it to play standard definition (SD) streams.
There are many devices in the market that do not support streaming in high resolution due to L3 security level.
To be completely honest, we can't fathom why the feature was omitted from the start. In our tests, Netflix and Amazon Prime Video both looked noticeably pixelated on the 5T, even when both apps were set to stream at the highest possible quality and the phone was connected to a fast Wi-Fi network.
OnePlus says that this is an issue that will be fixed with a software update in the future, but it isn't going into any detail on when that might actually arrive.
Here's something interesting: it seems OnePlus' latest "flagship killer" is unable to stream video in HD from popular streaming services.
Considering that the OnePlus 5T is touted to be on par with the current flagships in town, it's a bit perplexing to see that it doesn't support HD streaming.
For the record, the OnePlus 5T can stream in a higher resolution than SD on YouTube.
What's stranger is the fact that the OnePlus 5 has been around for such a long time and the issue never came out.
OnePlus is expected to roll out Android 8.0 Oreo update to the OnePlus 5T starting early next year.
While, people shared their disappointment over various forums, the good news is that the company is planning to release an update soon, offering a solution for it.